This website is operated by CAI Living, Inc. DBA: Tooriginal.com. All privacy inquiries may be directed to:
Attention: Privacy Inquiries
6951 Edison Ave
Chino CA 91710
Please review these terms and conditions as they govern your use of this website. By making use of the Tooriginal.com website, you agree to follow these rules. If you cannot agree with these terms and conditions, please do not use the Tooriginal.com website.
Tooriginal.com believes that your privacy is important and should be highly protected. The personal information we collect is primarily intended to process orders, offer better customer service and to improve communications. We only use the personal information that you provide to build our relationship by creating a more personalized and meaningful experience for you, in accordance with the terms outlined below.
Information We Collect
- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously
- We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
- Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our website. Please refer to the “Cookies Used” section below for information about cookies and how we use them.
Remove or Modify Information You Have Provided to Us
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" at the bottom of our site to remove your shipping addresses, billing addresses and payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Secure Use of Your Information
We may use the information you provided when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features to provide personalized content and services. Any information you supply will be used to process requested commerce transactions or to contact you regarding a specific transaction. Tooriginal.com may also use this information in order to generate aggregate reports that help us determine how to improve our users' experience. This data when aggregated is anonymous, and does not contain any personally identifiable information.
We do not sell, trade or disclose your user information to any outside parties unless we provide you with advance notice, except as described at the following. The term "outside parties" does not include Tooriginal.com. It also does not include website hosting partners and any other parties who assist us in operating and marketing our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Tooriginal.com may disclose user information to the government and/or third party when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our terms and conditions or otherwise causing harm to Tooriginal.com or anyone who could be victimized by such activities, and where otherwise required by law or by legal process.
Your Information Security
This site has security measures in place to protect the loss, misuse and alternation of the information you provided. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Promotional Communications From Us
If you have opted-in to receive our e-mail newsletter, periodically it would be our privilege to send you information about new products and announcements -- but only if you'd like to receive them. If you prefer not to receive such communications, please contact us using the information at the top of this page or follow the guidelines under “Remove or Modify Information You Have Provided to Us”. Meanwhile, you have our commitment to be extremely judicious in selecting the frequency and content of such promotional communications, with a view not to clutter anyone's inbox.
If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and “members-only” content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
Technical Methods Used
Tooriginal.com also derives user information through some simple technical methods. We may use data-tracking software that lets us know what areas of the site you visit most often. This helps us present you with the information and features in which you are most interested.
We may use your IP (Internet protocol) address to help diagnose problems with our server, and to administer our website. Your IP address may be used to help identify you and your shopping cart, and to gather broad demographic information.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Safeguarding Children's Privacy
The content of this site is not directed at children under the age of 13 and Tooriginal.com does not knowingly collect personal information from any child under the age of 13 at this website.
Third Party Links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Questions and Feedback
We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.